Shuttie^® (Plug-In)

Automatic Water Shut-Off Valve

Shuttie requires a Sensor Relay communication hub to connect to the AlertAQ™ platform. Ensure you have a Sensor Relay installed nearby with a green LED.

Note: If you have a Shuttie (Plug-In), install it last.

Watch Install Video Back to Main Menu

WARNING! Turning off water may cause burns or damage machines that need constant water. Shuttie automatic water shut-off valves have been tested and certified as NSF 61 and NSF 372 compliant for continuous exposure to water of ambient temperature. It is the responsibility of the installer to ensure that the valve is installed in accordance with the local codes of the authorities having jurisdiction. See details.

Standard Install

Helpful Links

Add sensor and see install instructions at: alertaq.com/addsensor
If you have purchased Professional Services to pre-register your sensor, skip to step 2.

Shut off water and have a plumber install the valve within 9’ (2.75 m) of an available power outlet.
When finished, turn the water back on. See valve spec sheets and install instructions below.

Plug both cables into the black control module.‍

Power cord being attached to sensor relay on the bottom of the device

Plug the power supply into the wall

Confirm the LED is green, indicating a good connection.
‍If it is not, see the troubleshooting guide, or contact support@alertlabs.com.

Secure the control module using the provided mounting hardware. Do not mount the control module to the pipe.
‍
If wall mounting, choose the appropriate anchor. No anchor required for wood.

Concrete

Actuator valve being placed onto ball valve

Drywall

If wall mounting, choose one of two options:

Option A

Option B

Drawing of control module sliding over screws.

Alternatively, you can secure with zip ties.

Test the valve
a) Turn on a tap to run water
‍
b) Turn off the water using Shuttie. Press and hold the orange button for 5 seconds to manually close the valve
‍
c) Turn the water back on using Shuttie

d) Turn off the tap.

Sensor relay with arrow pointing to LED light on the top middle of device

Upload a photo of the installation to the sensor details page in AlertAQ™
To get to the details section of the sensor, select the name of the sensor from the Sensors page. See help article.

^‍^{Note: If the sensor was not pre-registered, update the name based on its install location, under Edit Details and click Save, then continue with steps a) and b) above.}