SENSOR RELAY

Communication Hub

The Sensor Relay allows Alert Labs smart sensors to talk to the AlertAQ™ platform for cost-saving insights and alerts.

Who is the Sensor Relay for?

The Sensor Relay and the AlertAQ™ water intelligence platform are for businesses and organizations who want a scalable, customizable and non-intrusive smart building solution that helps to protect people and property, lower operating costs and improve sustainability.

How To Install The Sensor Relay

Mount the Sensor Relay to the wall close to an indoor electrical outlet or simply place on a shelf. Contact us to learn more about range requirements and the number of Sensor Relays needed per building.

How does the Sensor Relay work?

The Sensor Relay receives data sent from Alert Labs smart building sensors and uploads it to the AlertAQ™ platform for cost-saving insights and instant phone call, text, in-app and email alerts.

SENSOR RELAY SPECS

Dimensions (WxLxH)

3.5 × 3 × 3.5" (90 × 80 × 90 mm)

Weight

9 oz (265 g)

Power

120VAC electrical outlet

Connection

LTE

Warranty

1 year

Data displayed in AlertAQ™

Depends on which Alert Labs sensors are installed onsite.

Designed, built, distributed and supported by Alert Labs.

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No tools or WiFi required

Place Sensor Relay on a shelf or mount to a wall.

Reliable intelligence network

Sensor relays, Alert Labs sensors, and the AlertAQ™ platform work together to provide building owners and operators with cost-saving water & HVAC insights.

sensor relay with antenna being placed on wall

Sensor relay with antenna mounted on wall

Explore the benefits of AlertAQ™

COMMERCIAL-GRADE HARDWARE

Designed and built in North America, our cellular-connected sensors require no WiFi, are easy to install and get to work right out of the box.

FLOWIE-O

Water Flow Sensor

FLOODIE

Flood Sensor & Water Leak Detector

SHUTTIE

Automatic Water Shut-Off Valve

HUMIE

Humidity & Temperature Sensor

You can only manage what you measure.

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Sensor Relay

Reliable and secure sensor communication

The Sensor Relay is a cellular communication hub that allows Alert Labs smart sensors to talk to the AlertAQ™ platform. It offers superior reliability and security compared to WiFi.

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Standalone wireless network

The Sensor Relay communicates with local cell towers without the need for pre-existing network infrastructure. Works in buildings from pre-construction to occupied.

Industrial

Apartment

Commercial

Condo

Institutional

Construction site

The AlertAQ™ water Insights platform

AI-Powered water leak detection

Cost-saving water use analytics for high water use, leaks, and water use above custom thresholds.

Automated water leak phone calls and text, email and in-app alerts for leaks, temperature, and humidity.

Remotely control water flow with the tap of a button on your phone.

Learn more about AlertAQ™: the award winning water management platform that has saved customers over $100M in water costs →

Always on. Always working.

Thanks to a standalone, cellular network connection, Sensor Relay is more secure and more reliable than leading WiFi connected devices. Plus, it works even during power outages.

Wall mounted or sits on shelf

Designed with ease-of install in mind, Sensor Relay connects to the nearest cell tower right out of the box. It can simply be placed where it won't get unplugged or can be mounted with the included mounting plate for added durability and security.

Plugs in with backup battery

Sensor Relay's backup battery ensures continued operation even in a power outage. Sensor Relay also lets you know when there is power loss at the building.

Detects temperature, too

Customizable temperature thresholds for hot and cold add an extra layer of monitoring and alerts, especially in places where sudden changes in temperature can lead to major damage.

Click and drag to rotate Sensor Relay

The water-saving insights made possible by the connection Sensor Relay establishes between water flow sensors and AlertAQ™ are bringing us closer to achieving our sustainability goals."

— Project Manager, Property Development Firm

Read the Story See more success stories

Part of a complete water management system

The Sensor Relay Communication Hub belongs to the team of cellular-connected IoT sensors from Alert Labs. Learn more about how buildings benefit from our solutions.

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Frequently Asked Questions

How is Sensor Relay installed?

Sensor Relay can be mounted to the wall or simply placed on a shelf close to an indoor electrical outlet.

Get in touch →

How does Sensor Relay create a communication network?

The companion sensors: Floodie, Flowie-O, Humie, and Shuttie all communicate with Sensor Relay which connects to the nearest cell tower creating a secure, standalone network to talk to the AlertAQ™ water insights platform.

Can Sensor Relay be installed in commercial buildings?

Yes, Sensor Relay is a commercial-grade communication hub designed for installation in commercial, residential, institutional, and industrial buildings.

What if the cell signal is weak at one of my buildings?

The extension antenna accessory cable allows Sensor Relay to improve signal strength without needing to relocate the sensor itself.

What is the price?

Please contact our team of water experts to get the latest information about pricing and your buildings’ unique needs.

Request a quote →

What are the specifications of Sensor Relay?

(W × L × H): 3.5 × 3 × 3.5" (90 × 80 × 90 mm)
‍Weight: 9 oz (265 g)
‍Power: 120VAC electrical outlet
‍Connection: LTE
‍Warranty: 1 year limited warranty
‍Data displayed in AlertAQ™: Varies based on which Alert Labs sensors are installed onsite.

Designed, built, distributed and supported by Alert Labs.

Do you offer support?

Yes! All of our products come with included 1 year warranty*, automatic software updates, self-serve help articles, and easy to access support. Our top-notch, North American based customer support team is available to answer your questions by live chat, phone, or email 7 days a week.
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To get in touch and to learn more, please visit our support page.

*Extended warranties available

Get a free consultation about minimizing water damage risk for your portfolio.

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