Remote Air Conditioning Monitoring Easy with Sentree Smart Sensor

October 4, 2018

Service calls will never be the same again. Gone are the days of responding to air conditioning problems without the right information or tools. Today, Alert Labs announced their newest smart sensor - the Sentree A/C monitoring system. Sentree is designed for the remote monitoring of air conditioning systems from anywhere in the world. HVAC service providers and their homeowner customers can have peace of mind knowing the air conditioning unit is operating normally, and that Sentree will send proactive alerts when unusual activity occurs; helping to identify problems and enabling service teams to provide more efficient maintenance and repairs.

Sentree was jointly developed between Alert Labs and Watsco, Inc. (NYSE: WSO), the largest HVAC/R distributor in North America with over 250,000 contractors, 568 locations, and $4.3 billion USD in revenue in 2017. Watsco, Inc. recently acquired Alert Labs Inc. to further advance the technology strategy supporting their HVAC contractors.

Easy to deploy and manage

Sentree can be installed in less than 10 minutes by a trained service technician. Additionally, the intuitive alerts about temperature, compressor and refrigerant leaks, liquid and vapor line blockage provide time savings and enable efficient services calls for technicians since they know about the problem before they arrive onsite. Alerts are sent to assigned technicians and homeowners through email, SMS and in-app notifications.

“The Sentree A/C monitoring system gives HVAC technicians the information they need before visiting the home to fix a problem,” said George Tsintzouras, CEO, Alert Labs. “This makes it easier for them to provide great service to their customers, as well as increase revenue through maintenance programs.”

Reliable connection. reliable data.

As with other Alert Labs sensors, Sentree uses a cellular network and does not require a separate data plan agreement, on-site internet or WiFi connection. The Dashboard, for computer and mobile devices, provides service teams with access to detailed data and analytics about overall performance. Homeowners see that their air conditioning unit is online and operating, and have comfort knowing that should something unusual happen, their service provider will be notified by the Sentree system.

Sentree smart sensor for air conditioner diagram
Sentree monitors temperature, current and vapor lines

Sentree features

  • Installs in less than 10 minutes
  • Provides 24/7 real-time remote monitoring of air conditioning system health
  • Sends alerts about temperature, compressor valve leak, refrigerant leak, liquid and vapor line blockage, and more
  • Enables service teams to do proactive maintenance and repairs

Growing suite of smart sensors

IoT sensors prevent damage and lower operating costs for facility managers

Sentree joins a growing suite of smart sensors that include the Flowie smart water flow sensor and Floodie companion flood sensor. These water sensors provide real time water use monitoring, and minimize damage due to leaks and floods. Customers who have installed Flowie and Floodie have reduced water use by an average of 18% - 23% and prevented thousands of dollars in potential water damage. This fall, Alert Labs will also launch, Sumpie, the world's first predictive sump pump sensor.

To learn more about Sentree and book a demo, visit our website

About Alert Labs

Alert Labs Inc. provides award-winning water and AC intelligence solutions with the AlertAQ™ platform and IoT sensors designed and built in North America. Founded in 2015, the company helps organizations protect assets, lower operating costs and increase sustainability at their buildings. Alert Labs analyzes more than 25,000,000,000 gallons of water every year, has saved customers over $20,000,000 and has reduced CO2e emissions by over 36,000,000 pounds. Alert Labs is a subsidiary of Watsco Inc., the largest HVAC/R Distributor in North America.

HVAC businesses are making service calls more efficient while increasing customer loyalty with Sentree.